From an email from one of our clients
I have a friend who lives south of Edinburgh who could really do with the advice and reassurance that you give me (it could never be as perfect as yours, of course!) and I was wondering if you knew anyone in that area that she might approach. Any thoughts?
We wrote back saying we already have a number of clients in Edinburgh!!
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We write to a number of our clients after we have completed work for them.
The letter asks a number of questions about the service we give – these are the last three responses we received when the client was asked “Is there anything you would like to add?”
Ashley wrote
As before thank you so much Phil for helping me to put this new pension in place.
Your assistance has been crucial for me in terms of feeling confident to make this decision
I really appreciate.
Mel Wrote
Andy has been consistently very helpful, friendly, understanding and efficient. Just what I needed.
Ellie wrote
Lisa – Well done and thank you. I feel much more comfortable about my financial situation and likely future scenarios than before taking your advice.
